If this is an emergency, please contact your local emergency services immediately.

Student-focused support that is right for you

Get culturally sensitive and gender-inclusive support from GMSSP in your language when you need it.

  • Free and fully confidential
  • Available any time of the day or night
  • Get matched with a counsellor who is right for you
  • Access support in 140+ languages

No matter the reason, you can reach out to a counsellor any time of the day or night from anywhere in the world.

Here are just some of the reasons students seek support:

  • Managing stress
  • Depression and anxiety
  • Relationship issues
  • Academic issues
  • Loneliness or homesickness
  • Achieving work-life-school balance
  • Tensions with family members, friends or roommates
  • Suicidal ideation

Multiple pathways to access support

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Culture and language matching so you can connect with a counsellor who speaks your language and understands your culture. Get matched based on gender, language, culture, identity, lived experience, and more

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Real-time counselling in multiple languages, available 24/7 via chat and telephone, accessible from anywhere in the world

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Scheduled appointments with the same counsellor via telephone, video, or in-person* *In-person support is subject to availability by region

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Peer-to-peer online global community that allows students to connect and support each other 24/7 in 26 languages. The community is moderated by clinical professionals, where people can get (or give) the mental health support they really need

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Identifying long-term supports and programs in the local community for students with complex needs, as well as linking students back to available school resources

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Self-directed resources that include 100+ articles, videos, and podcasts, along with mental health assessments for anxiety, stress, and depression through the free Student Support app.

Accessing support

  • Chat

    Download the TELUS Health Student Support app

    • Complete your profile
    • Enable app notifications
    • Start a secure clinical chat through the app
  • Telephone

    In Canada: 1-844-451-9700
    In the USA: 1-833-823-9465
    Anywhere else in the world: 001-416-380-6578

  • Web

    The Student Support app also has a dedicated website for those without access to a smartphone or tablet, allowing students to access all of the app-based support and resources.